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Vaccination Policy

By choosing our salon you are agreeing to provide vaccine document's for your pet. We do all we can to ensure clients are aware of this policy, from our web content to discussing the requirements when making an appointment over the phone.  Vaccine documents can be sent to our email prior to appointment.

Every pet parent is entitled to his or her own beliefs and we have designed our policy to be as accommodating as possible while ensuring the safety of our salon guests. We will be unable to confirm your appointment without vaccine records.

Upon making your first appointment with us, we request that your pet’s vaccination records be provided to us. These records may be emailed to our office prior to your first appointment at the following email:, dropped off, or brought in with you on the day of your appointment. Once we receive these records, if we notice any discrepancies we will notify you prior to your pet’s scheduled appointment and provide you with vaccines resources (if needed). This method is preferred as we can catch any vaccine discrepancies in advance. Upon obtaining your pets vaccines we will input the vaccines & dates into our software and file the documents along with your client agreement. If your pet’s vaccines are due to expire prior to an upcoming appointment our software will notify us and we will in turn notify you. 

Vaccine Requirements: 
DHP/DHLP (puppies must have first TWO series) 
Rabies (puppies under 6 months can be accepted without vaccine) 

If your pets can't receive a vaccine or vaccines: 
If your pet has a medical condition in which he/she can't receive a vaccine please have your veterinarian provide a letter stating the pets medical condition and that we can proceed with services without the vaccine(s). (Valid for bordetella & dhp only).

If your pet(s) can't receive the rabies vaccine: 
Unfortunately we CAN NOT accept any pets without their rabies vaccine(s).
We understand that there may be a medical reason your pet(s) can't receive the vaccine however for insurance and liability reasons we cannot accept pets without this vaccine. Many local veterinarians can groom pets without the rabies vaccine as they carry a different form of insurance. References available upon request.

Preferred Vaccine Documents: 
A document from your veterinarian that lists your pet’s current vaccines, date given, date to expire, and vaccine lot number (if applicable).

If you self-administer your dog’s bordetella and dhp/dhlp:
The best "legal" way to keep track of these vaccinations is to remove the vaccine sticker off the vaccine vile after administering and placing the sticker(s) in your pet's vaccine booklet with the date administered. You can also remove the sticker(s) and place on the back of the receipt of where the vaccines were purchased from with the date given. We can make copies of these documents and keep them on file. We CAN NOT accept self-administered rabies vaccinations, the rabies vaccine must be administered by a licensed veterinarian.

TAGS: rabies tags can NOT be accepted as proof of vaccination.
YOUR WORD: Although we entrust that all our pet parents are truthful to our policies we can't accept your word, as we need legal documentation that these vaccines had been administered. 

Newly Adopted pet: {From a shelter} 
Congratulations on the new addition to your family! We can't wait to meet him or her on their first spa day with us! Please review below:
Shelter staff do their best to ensure healthy pets, however sometimes pets leave sick. Shortly after adopting a pet from a shelter they could show no signs of being sick, some common illness's that shelter pets are susceptible to don't become apparent until several days or weeks after adoption. Therefore, we request that upon adopting your new pet from a shelter environment that you allow three weeks in between scheduling your new family members first service. Most shelter pet’s vaccines are newly administered by shelter staff and need a couple weeks to ensure the pet is fully protected. 

"My pet was vaccinated today, why isn't this accepted?"
As stated above vaccines typically take two weeks to fully absorb in your pet’s system. Grooming / bathing your pet after vaccines have been administered may not be in the best interest of your pet, as at times newly administered vaccines can cause sore areas and/or cause a pet to become lethargic or have an allergic reaction. 

Why is your vaccine policy "so strict"? My pets haven't been required to have those vaccines at other grooming salons.
There are a variety of reasons why our vaccine policy is strict while other salons choose to not enforce such policies. In the "grooming world" to vaccinate or not to vaccinate is a delicate topic. The unfortunate truth of the matter is that due to some salons across the nation not being cautious it has resulted in pets becoming ill shortly after grooming appointments. Your pet’s safety is our number one priority. We want to ensure that all pets entering our shop are in good health & are vaccinated. Although our salon is clean, a sick pet can make a huge impact on a salon and potentially infect multiple pets via a casual encounter or even an air born illness. 

Won't you lose potential customers?

This may be true; however, we think the safety of the pets we have been entrusted to care far is more important. In addition, our team members safety is equally as important as the pets we have been entrusted to care for. A bite from an un-vaccinated pet can not only cause pain and discomfort to an employee, but can cause legal repercussions on the pet (quarantine per law), the pet parents, and the business- not a risk we are willing to take. 

Choose not to vaccinate? Bordetella & DHP
We respect every pet parent’s beliefs, we are not asking pet parents to vaccinate just for services. Over "vaccinating" has been a topic of recent debate, a true grey area as no studies fully support either side. We don't expect clients to "over vaccinate" just for services, we kindly suggest consulting your veterinarian with any vaccine related questions and/or concerns you may have. We would be happy to accommodate your pet(s) as long as they/he/she has either a titer test or an EXAM letter from your veterinarian on file every three months stating the pet is in good health to receive services.  

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