Vaccination Policy
We’re thrilled to have you choose our salon for your furry friend! To ensure the best experience, we kindly ask that you email vaccination documents to Info@transfurmationspetsalon.com before your visit. We can't wait to pamper your pet!
Every pet parent is entitled to his or her own beliefs and we have designed our policy to be as accommodating as possible while ensuring the safety of our salon guests. We will be unable to confirm your appointment without vaccine records.
Upon making your first appointment with us, we request that your pet’s vaccination records be provided to us. These records may be emailed to our office prior to your first appointment at the following email: info@transfurmationspetsalon.com, dropped off, or brought in with you on the day of your appointment. Once we receive these records, if we notice any discrepancies we will notify you prior to your pet’s scheduled appointment and provide you with vaccines resources (if needed). This method is preferred as we can catch any vaccine discrepancies in advance. Upon obtaining your pets vaccines we will input the vaccines & dates into our software and file the documents along with your client agreement. If your pet’s vaccines are due to expire prior to an upcoming appointment our software will notify us and we will in turn notify you.
Vaccine Requirements:
Dogs:
DHP/DHLP (puppies must have first TWO series)
Rabies (puppies under 6 months can be accepted without vaccine)
Cats:
Rabies
FVRCP
If your pets can't receive a vaccine or vaccines:
If your pet has a medical condition in which he/she can't receive a vaccine please have your veterinarian provide a letter stating the pets medical condition and that we can proceed with services without the vaccine(s). (Valid for bordetella & dhp only).
If your pet(s) can't receive the rabies vaccine:
Unfortunately we CAN NOT accept any pets without their rabies vaccine(s).
We understand that there may be a medical reason your pet(s) can't receive the vaccine however for insurance and liability reasons we cannot accept pets without this vaccine. Many local veterinarians can groom pets without the rabies vaccine as they carry a different form of insurance. References available upon request.
Preferred Vaccine Documents:
A document from your veterinarian that lists your pet’s current vaccines, date given, date to expire, and vaccine lot number (if applicable).
If you self-administer your dog’s bordetella and dhp/dhlp:
The best "legal" way to keep track of these vaccinations is to remove the vaccine sticker off the vaccine vile after administering and placing the sticker(s) in your pet's vaccine booklet with the date administered. You can also remove the sticker(s) and place on the back of the receipt of where the vaccines were purchased from with the date given. We can make copies of these documents and keep them on file. We CAN NOT accept self-administered rabies vaccinations, the rabies vaccine must be administered by a licensed veterinarian.
We CAN NOT ACCEPT:
TAGS: rabies tags can NOT be accepted as proof of vaccination.
YOUR WORD: Although we entrust that all our pet parents are truthful to our policies we can't accept your word, as we need legal documentation that these vaccines had been administered.
Newly Adopted pet: {From a shelter}
Congratulations on the new addition to your family! We can't wait to meet him or her on their first spa day with us! Please review below:
Shelter staff do their best to ensure healthy pets, however sometimes pets leave sick. Shortly after adopting a pet from a shelter they could show no signs of being sick, some common illness's that shelter pets are susceptible to don't become apparent until several days or weeks after adoption. Therefore, we request that upon adopting your new pet from a shelter environment that you allow three weeks in between scheduling your new family members first service. Most shelter pet’s vaccines are newly administered by shelter staff and need a couple weeks to ensure the pet is fully protected.
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"My pet was vaccinated today, why isn't this accepted?"
As stated above vaccines typically take two weeks to fully absorb in your pet’s system. Grooming / bathing your pet after vaccines have been administered may not be in the best interest of your pet, as at times newly administered vaccines can cause sore areas and/or cause a pet to become lethargic or have an allergic reaction.
Why is your vaccine policy "so strict"? My pets haven't been required to have those vaccines at other grooming salons.
There are a variety of reasons why our vaccine policy is strict while other salons choose to not enforce such policies. In the "grooming world" to vaccinate or not to vaccinate is a delicate topic. The unfortunate truth of the matter is that due to some salons across the nation not being cautious it has resulted in pets becoming ill shortly after grooming appointments. Your pet’s safety is our number one priority. We want to ensure that all pets entering our shop are in good health & are vaccinated. Although our salon is clean, a sick pet can make a huge impact on a salon and potentially infect multiple pets via a casual encounter or even an air born illness.
Won't you lose potential customers?
This may be true; however, we think the safety of the pets we have been entrusted to care far is more important. In addition, our team members safety is equally as important as the pets we have been entrusted to care for. A bite from an un-vaccinated pet can not only cause pain and discomfort to an employee, but can cause legal repercussions on the pet (quarantine per law), the pet parents, and the business- not a risk we are willing to take.
Choose not to vaccinate? Bordetella & DHP
We respect every pet parent’s beliefs, we are not asking pet parents to vaccinate just for services. Over "vaccinating" has been a topic of recent debate, a true grey area as no studies fully support either side. We don't expect clients to "over vaccinate" just for services, we kindly suggest consulting your veterinarian with any vaccine related questions and/or concerns you may have. We would be happy to accommodate your pet(s) as long as they/he/she has either a titer test or an EXAM letter from your veterinarian on file every three months stating the pet is in good health to receive services.
Professional Grooming Standards and Expectations
We uphold our philosophy in our services, which also reflects in our pricing. To ensure a serene and relaxing environment for your furry friends, please allow 2-4 hours for their appointment. We kindly request that you refrain from visiting the salon to check on your pet, as your presence can create excitement and disrupt the grooming process. Feel free to call and inquire about your pet's status at any time.
Possible Additional Charges:
Pet grooming can vary greatly based on factors like hair length and whether the coat is matted or tangled. Additional fees may apply if your pet has significant matting that requires extra grooming time. Each pet's pricing is determined by the time needed to complete the selected service.
Factors influencing service pricing include:
- Amount of scissor work
- Brushing (15 minutes included in regular grooming and bathing)
- Degree of matting
- Complexity of the cut
- Pet's temperament
- Drying time
- Hair length
Size of the pet
- Special care for geriatric pets
*Our philosophy is to offer a stress free grooming experience for your dog. We pay special attention to older pets and pets with special needs. Your pet’s safety and comfort are our first priority. We will not perform any grooming procedure that causes pain or a level of stress that we think is excessive. This includes nail trimming in some situations.*
**Every appointment and every dog are different; we work at the dogs pace to provide the most stress free experience for all of our clients and give them the proper attention they deserve, therefore we do not promise nor guarantee a finishing time.**
Pick Up: As we are a smaller salon and to comply with space and our philosophies, we do require that your pet be picked up by yourself or member of the family within 20 minutes of completion. We do call about 15 mins prior to completion as a heads up, which allows a total of 35 mins for pick up. If you are unable to arrange for pick up in that time frame, a $20 per family surcharge will be applied to your account. If you know prior to your appointment that pick up will be an issue, talk with your scheduled groomer before or during drop to see if we can accommodate you. If accommodations can be made for that days visit the surcharge will be waived.
Current Vaccinations/Veterinarian Information: By signing this contract/agreement, owners/guardian verifies their pet(s) are current with their rabies vaccine and proof shall be provided prior to any services such as grooming or bathing. Although we do not require your pet(s) to have all the vaccines other than required by law, we do recommend your pet(s) be fully vaccinated with what your veterinarian recommends to be fully protected for your area.
Proof of Rabies Vaccination and Refusal of Service: Law requires an updated rabies vaccination, and documentation of vaccine history is required to obtain any service.
Health: I understand that I must advise Trans-FUR-mations of any medical, physical, emotional issues, allergies, sensitivities, or pre-existing conditions. This includes, but is not limited to, prior surgeries, hip or joint issues, warts, moles, ear infections or skin problems.
Veterinary care, Medical Problems & Senior Pets: Grooming procedures can sometimes be stressful, especially for senior pets or pets with health problems, and can expose hidden medical problems or aggravate a current condition(s) during or after the groom. Senior pets and pets with health problems have a greater chance of injury; these pets will be groomed for cleanliness and comfort, in a manner that will not add to their stress. In the best interest of your pet(s) this contract/agreement will allow Trans-FUR-mations to obtain immediate veterinary treatment for your pet should it be deemed necessary. Trans-FUR- mations will do its best to contact the owner/guardian; otherwise we will take your pet(s) to our authorized veterinarian or to the nearest veterinarian that is available. It is agreed that all expenses for veterinary care will be covered by the pet(s) owner, upon signing this contract/agreement to a maximum of $500, until contact with owner/guardian is established.
Aggressive or Dangerous Pets: Owners/Guardian must inform Trans-FUR-mations staff their pet(s) bite, has bitten, or is aggressive to people, other pets or specific grooming procedures. Muzzles may and will be used when necessary. Muzzling will not harm your pet(s), and protects both the pet(s) and the staff.
Sedatives/Behavioral Issues: For aggressive/anxious dogs with whom all other options have been exhausted, Trans-FUR-mations may suggest sedatives for grooming appointments. Trans-FUR-mations, Inc. does NOT administer or prescribe sedatives. I understand that I must obtain a prescription from my veterinarian and administer the sedatives at home as instructed by my vet.
Mat Removal: Pet(s) with matted coats need extra attention during their grooming session. Mats left in a pet’s coat only grow tighter, and can strangle the pet's skin, or eventually tear it open. Trans-FUR-mations does not wish to cause serious or undue stress to your pet(s), and will take all necessary means to groom your pet(s) with or without prior notice to the owner/guardian or consent from the owner/guardian if a pet is severely matted. Mats can be difficult to remove, and may require the pet(s) to be shaved. When necessary, removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles or skin folds trapped in the mats. Heavy matting can also trap moisture and urine near the pet's skin allowing mold, fungus or bacteria to grow, causing skin irritations that existed prior to the grooming process. Torn skin from mats can also harbor maggots or infection. After effects ofmat removal procedures can include itchiness, skin redness, self-inflicted irritations, sores or
abrasions and failure of the hair to re-grow. A $20 surcharge will be applied to your account for heavily matted dogs.
Shaving: If your pet cannot be humanely de-matted, we will ask permission [before starting]
to shave the hair and “start over.” Please keep in mind that a matted coat can cause numerous health conditions including itching, irritation, and skin infections. Removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, molds and skin folds trapped and hidden in the mats. Heavy matting can also trap moisture near the pet’s skin allowing fungus or bacteria to grow causing skin irritations that exist prior to the grooming process. Trans-FUR-mations is not responsible for any pre- existing conditions due to a matted coat. A $20 surcharge will be applied to your account for heavily matted dogs.
Ear Plucking: We will not pluck ear hair on dogs if asked by our clients. Pulling hair exposes the pore the hair is growing in, allowing bacteria and dirt to become trapped and can lead to severe infections. Most pet vets recommend ear pulling, however canine dermatologists and leading research all advise against it. We recommend a vet visit by a trained and licensed professional if you feel it’s necessary.
Hyperactive Pets & Accidents: There is always the possibility an accident could occur. Grooming equipment is sharp, even though we use extreme caution and care in all situations, possible problems could occur including cuts, nicks, scratches, quicking of nails, etc. Every effort will be made to insure your pet(s) is groomed as safely as possible, but an excited pet can be dangerous to continue to work on and we reserve the right to end any and all services if deemed unsafe for the pet(s).
Parasites: Trans-FUR-mations MUST be informed if you suspect your pet(s) has fleas, ticks or other parasites. If fleas or ticks are found during any service(s), your pet(s) will be treated with a product to kill the fleas and/or ticks and you will be charged in addition to your bill. Ticks found will be removed for an additional charge in addition to your bill.
Hold Harmless Agreement: By signing this agreement/contract the owners/guardians agrees to hold Trans-FUR-mations, it's owners, operators, employees, officers, directors, etc. harmless from any damages, losses, or claims arising from any condition or ailment of the undersigned pet(s), either known or unknown to Trans-FUR-mations It is understood this clause applies to any and all pets receiving any service(s).
No-shows & Cancellations: We understand there may be emergency situations and will work with you to reschedule. Please be respectful of our time as we are a by-appointment business. Note: Clients more than 15 minutes late risk having to reschedule their appointment.
Photos: Owner/guardian agrees upon signing this contract/agreement that Trans-FUR- mations is allowed to take photos of their pet(s) before and after a groom to be used for advertising, posting on social media websites, third party affiliates, etc.
Policy Changes: It is also understood and agreed the terms of this agreement/contract can change at any time, without notice, and will overwrite any and all prior signed contracts or documents. All photos taken are the property of Trans-FUR-mations
Details:
- Required for all clients
- This policy is shown on the company page
This policy was created on May 9, 2019 and was last modified February 20, 2022